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customer reviews

Showing 20 latest of 2633 customer reviews:

David Lawrence (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent service - certainly earned my trust over a couple of years and will be my opticians forever more !"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Pablo Hepworth Lloyd (London, United Kingdom) bought a Starck Eyes SH2049 with prescription lenses:

"Expert, friendly and efficient, and a detailed discussion about which type of varifocals to get. I particularly liked the new Essilor iPad system of measuring for varifocals, best vision I’ve had in years."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Starck Eyes SH2049 page, or click here to view all Starck Eyes glasses.

Starck Eyes SH2049

Julie Bavridge (E Sheen, United Kingdom) bought an Alexis Amor Birdie with prescription lenses:

"Lovely new pair of specs designed by Alexis Amor. Have been buying his specs for years and it’s always a pleasure to return to Iris in Richmond and be guided by him ."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Janice Bellamy (Richmond, United Kingdom) bought a Garrett Leight California Optical Hampton with prescription lenses:

"Thank you for fast and efficient service . Thank you for sorting out my broken glasses with the manufacturer with a favourable outcome ."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Tamara Tomic-Brennan (London, United Kingdom) had a pair of spectacles reglazed:

"Courteous and efficient every time."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Andrew Lynch (Mitcham, United Kingdom) bought a Moscot Originals Lemtosh with prescription lenses:

"As always the whole experience was a total pleasure. The quality of the frames available is second to none which linked to a charming and knowledgable staff makes Iris my only choice when buying spectacles. Thanks again."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Moscot Originals Lemtosh

David Gester (London, United Kingdom) bought a Moscot Originals Miltzen TT SE with prescription lenses:

"Elliott was a true hero, very knowledgeable about some of the minutiae of frames that really helped solve a longstanding problem and also great at recommending solutions to some vision problems with specialist lenses - and all done with an amazing level of friendly high-level customer service. Actually told me that my prescription hadn't changed and I didn't need new glasses - probably my first experience of not using the free vision test to actually push a sale. But I bought a pair anyway."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Moscot Originals Miltzen TT SE page, or click here to view all Moscot glasses.

Moscot Originals Miltzen TT SE

Callum Long (WOKING, United Kingdom) bought a Garrett Leight California Optical Hampton with prescription lenses:

"Great service and super quick turn around on the frames!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Neil Thomas (Twickenham, United Kingdom) had a pair of spectacles reglazed:

"Excellent as always. Thank you"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Annette Thwaites (London , United Kingdom) bought a Tom Ford TF 5294 with prescription lenses:

"Very helpful. Great optician experience."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Tom Ford TF 5294

Borka Ceranic (London, United Kingdom) had a pair of spectacles reglazed:

"As usual, the Iris Optical service (SE1 2NQ) was excellent this time, as with my previous order. The optician who checked my eyes and provided a new prescription for my glasses was very courteous and professional. I have now the best glasses I have ever had. All staff were very polite and forthcoming, particularly Steve, who also helped me with my previous order. My husband had a similar experience. We will never go to any other optical store!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

paul hartley (London, United Kingdom) bought a Tom Ford TF 5584-B with prescription lenses:

"The service was excellent, prompt and professional in all respects."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Tom Ford TF 5584-B page, or click here to view all Tom Ford glasses.

Tom Ford TF 5584-B

Rod Martin (kingston upon thames, United Kingdom) bought an Oliver Peoples Oliver with prescription lenses:

"Excellent service as usual."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Oliver Peoples Oliver

John Cooke (Alnwick, United Kingdom) had a frame repaired:

"Excellent service. Found the nose pads I needed and posted them out to me."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Luke Grimes (London, United Kingdom) had a pair of spectacles reglazed:

"Very efficient with reglazing being offered on the spot! Have been with Iris Optical for several years now and the service and personal touch is far superior to any big brand."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

David Morphy (Teddington, United Kingdom) bought an Alexis Amor Charlie:

"Thanks Alexis for the emergency replacement of my broken frames - in 20 minutes. It’s like having a personal optician!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

James Willment (Bath, United Kingdom) bought a Moscot Originals Lemtosh:

"Great communication!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Moscot Originals Lemtosh

Georgina Evans (Richmond, United Kingdom) bought an Alexis Amor Valentine with prescription lenses:

"Great selection of glasses and friendly professional service. Good value lenses, which are also top quality. Thank you! Highly recommend!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Ulrica Roberts (Twickenham, United Kingdom) bought an Alexis Amor Ava with prescription lenses:

"Placed the order in the morning, ready for pick up in the afternoon, great service!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Robert Fellows (Hersham, United Kingdom) bought a Tom Ford TF 5634-B with prescription lenses:

"always a first class service from Elliott. thanks again!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Tom Ford TF 5634-B page, or click here to view all Tom Ford glasses.

Tom Ford TF 5634-B

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