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customer reviews

Showing 20 latest of 2645 customer reviews:

David Broughton (Kingston Upon Thames, United Kingdom) bought an Alexis Amor Kennedy with prescription lenses:

"Fast, efficient and knowledgeable service. And very nicely put together glasses. Thank you"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Mike Bewick (London, United Kingdom) bought a LINDBERG NOW 6507 with prescription lenses:

"Very efficient service and after sales"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Naomi Cooke-Fleming (London, United Kingdom) bought a Tom Ford TF 5404 with prescription lenses:

"Best experience with an optician I have had. The eye exam felt thorough and not rushed, as was choosing new frames. Thanks to the team also for making up the glasses so quickly. I’ve persuaded my husband to use you next time, he went to a large chain optician and his glasses will be two weeks and were loads more expensive even though they are the same brand as mine"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Tom Ford TF 5404 page, or click here to view all Tom Ford glasses.

Tom Ford TF 5404

Kevin Gibbons (London, United Kingdom) bought an IC Berlin Hannes S with prescription lenses:

"Great service during a strange period in all of our lives."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Deborah Bell (Oadby, United Kingdom) bought a Tom Ford TF 5744 with prescription lenses:

"Excellent customer service, wonderful manner and approach to work. Professional and reliable."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Ronald Chiu (London, United Kingdom) had a frame repaired:

"Great service. Will come back for another pair!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Cyryl Plotnicki (London, United Kingdom) had a pair of spectacles reglazed:

"Great service as always, really appreciate quick turnaround !"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Mark Giesser (Isleworth, United Kingdom) bought a Tom Ford TF 5681 with prescription lenses:

"Very knowledgable, friendly and efficient staff. A pleasure to deal with!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Chantal Diedericks (London, United Kingdom) bought a LINDBERG NOW 6541 with prescription lenses:

"Friendly, helpful staff"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Sophie Drechsler (London, United Kingdom) bought an Oliver Peoples Riley R with prescription lenses:

"Great friendly services both during the eye test and then whilst getting help choosing some glasses. There is a very welcoming, relaxed vibe at Iris Optical and I would highly recommend them!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Oliver Peoples Riley R page, or click here to view all Oliver Peoples glasses.

Oliver Peoples Riley R

Grant Haycock (London, United Kingdom) bought an Oliver Peoples Fairmont with prescription lenses:

"Have been using Iris Optical since 2004, and they offer such an exceptional service and wonderful range of frames. This time I dealt Elliott at the Tower Bridge store, who is extremely knowledgeable and helpful, and you can see he really takes pride in his work. Highly recommended!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Oliver Peoples Fairmont page, or click here to view all Oliver Peoples glasses.

Oliver Peoples Fairmont

David Morphy (Teddington, United Kingdom) bought a Garrett Leight California Optical Hampton with prescription lenses:

"Great service as always"

  • Courtesy: Not rated
  • Knowledge: Not rated
  • Efficiency: Not rated

David Lawrence (London, United Kingdom) had a pair of spectacles reglazed:

"Excellent service - certainly earned my trust over a couple of years and will be my opticians forever more !"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Pablo Hepworth Lloyd (London, United Kingdom) bought a Starck Eyes SH2049 with prescription lenses:

"Expert, friendly and efficient, and a detailed discussion about which type of varifocals to get. I particularly liked the new Essilor iPad system of measuring for varifocals, best vision I’ve had in years."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Starck Eyes SH2049 page, or click here to view all Starck Eyes glasses.

Starck Eyes SH2049

Julie Bavridge (E Sheen, United Kingdom) bought an Alexis Amor Birdie with prescription lenses:

"Lovely new pair of specs designed by Alexis Amor. Have been buying his specs for years and it’s always a pleasure to return to Iris in Richmond and be guided by him ."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Janice Bellamy (Richmond, United Kingdom) bought a Garrett Leight California Optical Hampton with prescription lenses:

"Thank you for fast and efficient service . Thank you for sorting out my broken glasses with the manufacturer with a favourable outcome ."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Tamara Tomic-Brennan (London, United Kingdom) had a pair of spectacles reglazed:

"Courteous and efficient every time."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

Andrew Lynch (Mitcham, United Kingdom) bought a Moscot Originals Lemtosh with prescription lenses:

"As always the whole experience was a total pleasure. The quality of the frames available is second to none which linked to a charming and knowledgable staff makes Iris my only choice when buying spectacles. Thanks again."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Moscot Originals Lemtosh page, or click here to view all Moscot glasses.

Moscot Originals Lemtosh

David Gester (London, United Kingdom) bought a Moscot Originals Miltzen TT SE with prescription lenses:

"Elliott was a true hero, very knowledgeable about some of the minutiae of frames that really helped solve a longstanding problem and also great at recommending solutions to some vision problems with specialist lenses - and all done with an amazing level of friendly high-level customer service. Actually told me that my prescription hadn't changed and I didn't need new glasses - probably my first experience of not using the free vision test to actually push a sale. But I bought a pair anyway."

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5
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Click on image to view the Moscot Originals Miltzen TT SE page, or click here to view all Moscot glasses.

Moscot Originals Miltzen TT SE

Callum Long (WOKING, United Kingdom) bought a Garrett Leight California Optical Hampton with prescription lenses:

"Great service and super quick turn around on the frames!"

  • Courtesy: 5/5
  • Knowledge: 5/5
  • Efficiency: 5/5

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